ABOUT

SEROLAB Lab Solutions
SEROLAB provides its customers with the total laboratory package – experienced industry professionals providing expert consultation, equipment selection and supplies. We offer best-in-class guidance from experienced laboratory and customer service representatives.
What does this mean for our customers?
  • Easy-to-find products
  • Stock status with fewer back orders
  • 98–99% accuracy in order filling
  • Attention to ordering details
  • Industry leading customer service

We offer the clear one stop Laboratory solution and we stand behind our products and service.
Our Clinical Laboratory team will help you with:
  • Lab Feasibility analysis
  • Analysis on equipment purchases
  • Equipment Finance consulting
  • Site inspection for equipment foot print, electrical and water/waste needs
  • Help with design and layout of your lab
  • Equipment Financing flexibility thru Henry Schein Financial Services
  • LIS, PM/EMR consulting and set up
  • Standing order set up and management
  • Inventory control step up; Quality Assurance and Quality Control management
  • Internet Web site ordering; preprinted customized Fax order sheets prepared
  • Specially trained laboratory customer service reps for phone orders and assistance
  • Lab reagent specialty warehouse insuring same lot and good expirations on products shipped
  • On-staff Medical Technologist for sales and technical support
  • Technical training for new hires; calibration and QC support
  • Proficiency testing programs; set up and results consulting
  • Reimbursement and CPT coding consulting
  • Lab Audit consulting
  • CLIA compliance consulting
  • OSHA compliance consulting
  • Pre-inspection for pending CLIA inspections